Received today runScribe and to my frustration package had 0 batteries in it :(
Anyone else had this problem?
Very frustrating, since could not try it right away - now need to drive to store tomorrow to buy CR2032 batteries.
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7 comments
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Konstantin Root It turns out 1 battery is already in the device, but 2 extra ones were missing in the package.
Could provide screenshot if required. -
Tim Clark We found out (very late) that we're unable to ship 'spare' batteries Internationally via USPS. They require that the battery be installed in the device, but with means of preventing it from powering-on (thus the sticker).
I'm sorry we didn't understand the restrictions on International shipping of Lithium batteries during our Kickstarter campaign. It's one of many things that we've had to learn the hard way.
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Aaron Roma I received my 2 runScribes today. Just as a note, on unit shipped with the one battery installed. The other unit snipped with no battery installed but two batteries in the package. This was shipped to the US. Just wanted to make you aware of the differences in the packaging.
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Jorge Laurel I received 2 runScribes, one with battery installed and the other with 2 spare batteries in the package, not installed. My units were shipped via USPS to an overseas military address :)
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Keith Young I got mine delivered by UPS to Northern Ireland with 2 batteries in the box and no battery in the device.
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Andrew Guckian I just received mine and the black one had 2 batteries in the packaging, while the blue one had one battery installed, with no extra batteries in the packaging.
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runtallest I received mine in Canada today; one had two batteries in the package, none in the scribe, the other had one in the scribe but no spares in the package. The Sugru was also in the top of the outer box instead of in the package.
All good!
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